The source list
Practitioner survey2022–2024
Manual-work and coordination-burden reporting
Aggregated reporting (McKinsey, Gartner, Formstack)
What this label means
Self-reported. Good for direction, unreliable for magnitude.
Citation
- Publisher
- Aggregated reporting (McKinsey, Gartner, Formstack)
- Title
- Manual-work and coordination-burden reporting
- Date
- 2022–2024
- Provenance
- Practitioner survey
- Method
- Aggregation of separate surveys with differing definitions of manual work.
- What it does not show
- The sources define “manual work” differently, so the aggregate is directional only. Widely re-quoted without its original method.
- Full reference
- Aggregated reporting (McKinsey, Gartner, Formstack). Manual-work and coordination-burden reporting. 2022–2024
Where this source appears
Cited on 1 field guide. The claim drawn from it on each one is reproduced below, so you can check the reading against the source itself.
Admin and operations
About 67% of knowledge workers spend three or more hours a day on manual coordination that automation could remove.
Read the admin and operations guide
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